PROBLEM SOLVING TECHNIQUE – KEPNER TREGOE METHOD

Step Four — Potential Problem Analysis: How to cite this article: Seems that I naturally deal with problems this way without knowing a name for it. Knowing what you would consider to be a success can help you through the rest of the decision making process. Not only should you be concerned with the problems themselves, but more importantly, you should be focused on the root causes of those problems. This is a rational model that is well respected in business management circles. By using a good problem analysis in advance, a process will be created to prevent future problems or in emergencies, to limit the damage.

This situation analysis provides an insight into necessity, priority and urgency of the various tasks. Always up-to-date with our latest practical posts and updates? It is important not to rush this first step — taking your time at this stage will likely save you time down the line. After reading you will understand the basics of this powerful problem solving tool. Only relevant data gets into the analysis, lengthy meetings are avoided, problems are solved more quickly, and it requires less manpower to do the analysis. Straw Man Proposal McKinsey.

As a consequence, the traditional thinking pattern became a part of human nature. Are they risks that you are willing to take, or not?

The Kepner-Tregoe Matrix

No tool can guarantee that you will make the right decision every time — no one makes the right choice every time — but being familiar with tools such as this is a big step in the right direction. These contingency plans and preventative actions will then be ready to use when the decision is approved for execution and will help to ensure a successful outcome. Step Four — Potential Problem Analysis: They discovered that a predetermined logical method facilitates the search for the causes of a problem.

Before rushing into action making your decision take hold throughout the organization, think about the various issues that may come up and how they will be dealt with.

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The Kepner-Tregoe Matrix

Retrieved [insert date] from ToolsHero: With a final decision made, you are going to move into potential problem analysis before you even put the decision into action. To break through this traditional pattern Charles Kepner and Benjamin Tregoe came up with four rational processes in which four fundamental questions are reflected:.

See the full list of Strategy Skills eBooks, templates and checklists available for free download right now. Not only should you be concerned with the problems themselves, but more importantly, you should be focused on the root causes of those problems.

An important aspect of Kepner Tregoe decision making is the assessment and prioritizing of risk. Situation appraisal – is used to clarify the situation, outline concerns and choose a direction Problem analysis – here the problem is defined and it’s root cause determined Decision analysis – alternatives are identified and a risk analysis done for each Potential problem analysis – the best of the alternatives is further scrutinized against potential problems and negative consequences and actions are proposed to minimize the risk.

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Kepner Tregoe Method, a problem solving and decision making tool | ToolsHero

They were so impressed with the method that they asked us to conduct a KT analysis for their organization. This step is where you begin to narrow in on the specifics of what is going on within the business. What problems have come up that require some sort of solution? ITIL is the new way of thinking, but it can be rather dry and robotic unless it is underpinned with good decision tools. Kepner Tregoe decision making sets up an outcome as well as how exactly it solvibg be achieved.

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Define the problem and determine its root cause. Kepner-Tregoe consultants have vast real-world senior executive experience in a wide range of businesses from small start-ups to fortune corporations worldwide. A situation analysis will clarify the distinctions in all these processes and as a result it will be possible to search for suitable techbique. Certain causes are therefore excluded.

problem solving technique - kepner tregoe method

Now it is time to make a decision. Given the importance of decisions in business, it only makes sense to use tools like the Kepner-Tregoe Matrix to assist in the process. However, for those strategically important choices that you need to be sure to get right, using the Kepner-Tregoe Matrix to aid your decision is a great option.

Add a link to this page on your website: Kepner Tregoe decision making is a structured methodology for gathering information and prioritizing and evaluating it. Here the actual cause of the problem and the relationship between cause and result are searched for why did it happen. Knowing kkepner you would consider to be a success can help you through the rest of the decision making process.

problem solving technique - kepner tregoe method

Problems occur in any given organization. This website makes use of cookies to enhance browsing experience and provide additional functionality.

Kepner Tregoe Method

Your rating is more than welcome or share this article via Social media! Think of this as a preventative step that is meyhod to help keep you out of trouble when actually implementing the decision in the organization.

Kepner Tregoe decision analysis Prepare decision statement – includes not only the desired result but also the action required.